Blind and Deaf Consumer Preferences for Android and iOS Smartphones

Access to and use of mobile wireless technology has become critical to social and economic participation for people with disabilities. As the technology increases in power and sophistication, these customers increasingly rely on mobile devices and software for functions previously available only through dedicated ‘assistive technology’. Successfully serving this large and growing population has become a market imperative as well as a legislative mandate for the wireless industry in the US. Competition for this market is especially keen between the Android and Apple’s iOS operating systems.